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Franklin Templeton Investments - FDP-106

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This discussion was created from comments split from: Franklin Templeton Investment download failure.

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Dennis@1

Same thing with me on Qmac. It shows Quicken Connect as available, but fails to connect. FDP-106 error.

Quicken Anja

Hello @Dennis@1,

Thanks for sharing your experience!

Since you’re using Quicken Classic for Mac, I’ve gone ahead and split your comment into its own post under the appropriate Mac category, as the original discussion was related to Quicken Classic for Windows.

When checking your account, I’m seeing that your connection with Franklin Templeton Investments is fluctuating between two internal errors: FDP-185 and FDP-106.

Please start by following the steps in this support article for FDP-185 errors.
After that, if the issue persists, proceed with the steps outlined in this support article for FDP-106 errors.

If neither article resolves the issue, please reach out to Quicken Support directly so our team can review your log files and escalate if necessary.

Thanks again!

Quicken Anja

Hello again,

This is now considered a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.