Anyone else having trouble downloading transactions from USAA

Question

My last transaction came in late May or early June. I am using the web connect from Quicken since you can no longer initiate download from USAA. Tried deactivating and relinking several times. No error messages just 0 transactions. Have had this problem in the past but it has been stable for about a year. Now nothing. All of my other CC accounts are working fine both creating QFX file from and using direct connect..

Quicken Anja · Answer

Thanks for following up!

Next, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

* Navigate to Edit
* Preferences...
* Quicken ID & Cloud accounts
* Click Sign in as a different user (or it might say Sign in using a different Quicken ID)

* Follow the prompts to Sign Out
* Sign back in using your Quicken ID (email) and password

Hope this helps!

Lizziep1999 · Answer

Yes, I have already followed those steps. BTW having the same issue with Discover accounts. These are the only accounts that is update from Quicken since I can't download directly from the bank. But same issue, no error, but not download either.

Thanks

Lis

Quicken Anja · Answer

@Lizziep1999 Thank you for following up with those details.

To start with, pease follow the guidance outlined in this support article.

Let us know how it goes!