Update issues

steflondon
steflondon Quicken Windows 2017 Member ✭✭
edited July 15 in Download, Add/Update Accounts (Windows)

Since the last update R.63.20 build 27.1.63.20, all my credit cards accounts are not updating (AmEx, Chase, Discover). Constantly resetting account to get current information. What is the issue?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I'm also running R63.20, and I've had no problem downloading from Chase. I don't have Amex or Discover.

    SO, when you go into those accounts, what shows just below the account name as the last download and download method?

    Are you getting any error codes or messages? Have to gone out to the various websites to confirm that there's something to be downloaded?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • steflondon
    steflondon Quicken Windows 2017 Member ✭✭

    There are no error codes or messages following an update. The only time it updates correctly is after the account is reset. After the one time update, it goes back to having to be reset. This is true for Chase, Amex, Discover and Capital One credit cards.

  • tstanton
    tstanton Quicken Windows Subscription Member

    I just did a reset and got nothing. It hasn't updated my transactions correctly since the end of May. This is true for my Barclays credit cards.

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