Error connecting HDFC Bank

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rajan69
rajan69 Quicken Mac Subscription Member ✭✭
in Errors and Troubleshooting (Mac)

In the recent past, getting the following error in connecting with HDFC Bank.

image.png

I have tried multiple time and reported this issue to Quicken but not received any solution

Comments

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭
    edited June 16

    @rajan69 your profile indicates you are a Quicken Windows user, you might want to update your profile to avoid confusion.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @rajan69,

    Thanks for bringing this issue to our attention.

    I was able to confirm that you are also receiving the FDP-101 error message internally with your HDFC account(s). Due to the nature of this error message and the repeated error logs that I located, I suggest contacting Quicken Support directly for further assistance, as an escalation may be in order.

    The Quicken Support phone number can be found through this link: here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. Please let us know how it goes!

    -Quicken Jasmine

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  • rajan69
    rajan69 Quicken Mac Subscription Member ✭✭

    Thanks. Escalated to Quicken support.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @rajan69,

    Thanks for coming back to let us know.

    Please keep us updated on the progres of this issue!

    -Quicken Jasmine

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