Wondering if anyone on Windows 11 platform has encountered this problem - not specific to Quicken.

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Quicken Windows Subscription Member ✭✭✭

Solution:
This discussion was closed but I found the solution so I hope you don't mind me posting it again since other Quicken users encountered the same problem.

Original Post
Something changed and I don't think it is a Quicken problem but it appears in Quicken and Microsoft Word, Excel, etc. Perhaps, someone encountered the problem and knows how to fix it.

In Quicken, when I move the mouse cursor to the ribbon (HOME SPEND BILLS & INCOME …) it turns from an arrow to a BRIGHT WHITE hand ( with index finger raised). Bright enough to startle you. (It occurs in other places as well.)

I think it began after an update from Microsoft or a BIOS update from Samsung. Just wondering if someone else has encountered this and knows the solution. Unfortunately, it reverts to normal brightness when I take a screenshot or video of the screen, so it is difficult to show.

I would appreciate any thoughts.
Solution

Thank you for the proposed solutions.
I tracked this problem down and got a response from the Microsoft Community.
The problem goes away if you set 'Display Point Trails' on the 'Pointer Options' tab in 'Mouse Properties'. I hate pointer trails so I set it to Short. Obviously, this is just a band-aid, but it works. I can take my sunglasses off. lol.

Fred J.

I'm always using the current release of Quicken Classic Premier on my
Windows 11 Home release 24H2 on ARM64 Samsung Galaxy Book4 Edge CoPilot+ PC

Comments

  • Quicken Windows Subscription Member ✭✭✭✭
    edited June 17

    @FredArthur thank you for following up with this. I changed my settings and it works perfectly. I agree about pointer trails, so I set it to short so it's not as "disruptive".

    Just so other users can get easily get to the settings, here is the path -

    Control Panel→Mouse→Mouse Properties→Pointer Options→Display pointer trails

    another way to get to the setting is -

    Accessibility→Mouse pointer and touch→Mouse pointer trails

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