cannot connect to support -and I've used this program for 20 years

ajcamma
ajcamma Member ✭✭✭
edited July 19 in Signing in, Passwords, and Activation (Windows)

I have an ongoing problem for 1.5 years. Used to be able to connect by phone -no longer can! After finally finding and submitting my info online and receiving a security code I'm directed to a page that says I don't have a subscription! I CLEARLY PAID MY ANNUAL SUBSCRIPTION A FEW MONTHS AGO!!! wHAT THE H…. HAS HAPPENED TO QUICKEN???

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Let's start with a bit more info.

    When you do HELP, About Quicken … what shows as the Version and the "Subscription Valid thru…" date?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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