Bug: BACKUP folder errantly created since R63.21

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MSStateDawg
MSStateDawg Quicken Windows Subscription Member ✭✭✭✭
in Errors and Troubleshooting (Windows)

I backup each time I close and have set my backup location to my preferred folder. Since the latest update (R63.21) each time I use Quicken it creates an empty folder named BACKUP under my preferred folder.

Backup has been working fine for millennia. I'm boggled that this was even mucked with.

Quicken user since 1991

VP, Ops & Tech in the biometric space

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Comments

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Check your Edit / Preferences : Backup settings for both frequency of auto backups and reminders and for the desired folder for auto-backups.

    image.png

    Sometimes with program updates, various preference settings get dinged. I am not sure that is the source of your issue, but it should be checked.

  • MSStateDawg
    MSStateDawg Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20495559#Comment_20495559

    Yeah bro checking my backup settings was the first thing I did.

    My preferred folder is \Quicken\Backup. Even though I don't have automatic backup turned on, I changed the backup folderto \Quicken so it wouldn't create BACKUP under \Quicken\Backup.

    Quicken user since 1991

    VP, Ops & Tech in the biometric space

  • Bob6
    Bob6 Member ✭✭✭

    It's been happening long before 63.21 but not sure when. I like your solution.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    AFAIK, the \Quicken\Backup folder has always been automatically created. It's used by the Automatic Backup process and cannot be turned off even if you deselect Automatic Backup in Edit / Preferences / Backup.

    The folder name creation rule is: the automatic backup folder always is created as a subfolder to the folder containing the currently open Quicken data file.
    That means: If the open data file is in …\Quicken then the backup folder is …\Quicken\Backup
    If the open data file is in …\Quicken\Backup (where it shouldn't be), then the backup folder is …\Quicken\Backup\Backup
    Get the drift?

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