PayPal MasterCard Error CC-501

Coamex

I understand that Quicken declared this issue with the PayPal MasterCard not connecting to download transactions resolved, but that was like a 1 day fix. It is now back to the same issue of not downloading transactions and showing error CC-501. I was able to reconnect the account on the day it was declared fixed; however, I haven't been able to do so since. I deactivated it, then tried to connect my account to Quicken again, and it is just not happening. Error CC-501, again, every.single.time. When is Quicken going to fix this issue? It has technically been going on now for weeks. I'm using Version R63.21, Build 27.1.63.21, Windows 11.

Quicken Kristina

Hello @Coamex,

Thank you for coming to the Community with this issue. It is a known issue that our teams are already investigating. I recommend that you bookmark the Community Alert, linked below, to be notified of any updates, once available, and know when the issue is resolved:

https://community.quicken.com/discussion/7958240/ongoing-1-14-25-paypal-credit-mastercard-and-crypto-cc-501-sorry-not-your-fault-fdp-103

Thank you!

(Ticket #11436907/CTP-11623)