How to fix Zero Sales Tax when creating invoice

andrryb

It worked fine with my Home and Business Quicken. When I create an Invoice and add taxes, it shows a percentage, but the $$ and total does not apply. I tried all the possible fixes I could find online, but still no luck. Has anybody

here experienced this issue? Please take a look at the screenshot.

Thank you

NotACPA

Have you marked the category uses as being taxable?

UKR

It's not the Income category itself that must be marked as taxable. It's the Invoice Line Item whiich must be marked as a taxable line item.
This is done by either clicking the individual line item's "T" column in the New Customer Invoice data entry dialog
or, better, by marking the invoice line item definition as a taxable item (so it's automatic when you create a new invoice using this item)

NotACPA

Have you marked the category uses as being taxable?

UKR

It's not the Income category itself that must be marked as taxable. It's the Invoice Line Item whiich must be marked as a taxable line item.
This is done by either clicking the individual line item's "T" column in the New Customer Invoice data entry dialog
or, better, by marking the invoice line item definition as a taxable item (so it's automatic when you create a new invoice using this item)

andrryb

Yes, I've done everything I could find

UKR

Just remember, changing the line item definition does not automatically change any existing invoices.
You need to edit each incorrect invoice, as needed, and mark the "T" column to add Sales Tax before finishing it and sending it to the customer.

andrryb

Yes, it helped! Added T next to amount and it worked!