liveoak 16503 error

no one

i'm getting a 16503 error connecting to liveoak bank

Quicken Kristina

Hello @no one,

Thank you for letting us know you're encountering this issue. Since this issue can sometimes be caused by a temporary server issue, the first troubleshooting step is to wait 24 hours to see if the issue resolves on its own.

If it does not resolve on it's own, or if you've already waited 24 hours, then please follow these steps from this article on OFX 16503 errors:

If you have not yet signed up for the bill payment service provided by your financial institution, but have enabled that service in Quicken, you will get this error. Make sure that your account settings in Quicken match the services currently provided by your financial institution. To do so:

1. Open the register for the affected account.
2. Click the Settings button in the bottom right corner. 
3. In the Account Settings screen, click Bill Pay.
4. In the Bill Pay tab, review if the Bank Bill Pay status is set to On. If you don't have Bill Pay enabled with your bank, but the status in Quicken is On, you will need to turn it off. 

If the issue is not resolved after following the steps above, you will need to contact your financial institution to resolve this issue. 

I hope this helps!

Quicken Kristina

Hello @no one,

I have not seen a response from you. Do you still require assistance?

Thank you!