Space Coast Credit Union Not Updating (MAC)

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edited July 3 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from:

Space Coast Credit Union updates

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  • breinert04
    breinert04 Quicken Mac Other Member
    edited July 3

    I am also having issues with connection to SCCU which seems similar to the above. I have 5 accounts that will not download transactions. One difference is, the cleared balance does update. To reconcile, i have to go to my bank to see what transactions have cleared and either check them off during reconciliation or enter any new ones not already in the register.

    I also tried to reset the accounts a few times.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited July 3

    Hello @breinert04,

    Thanks for reaching out!

    We have forwarded this issue to the proper channels to have this further investigated. Could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots?

    Please let me know once you have done so!

    (CBT-730)

    -Quicken Jasmine

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  • breinert04
    breinert04 Quicken Mac Other Member

    Thank you, Jasmine. Also, thank you for breaking it our by MAC. Didn't think to do that. I have submitted via Help as requested.

    Brian

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    https://community.quicken.com/discussion/comment/20497811#Comment_20497811

    No worries at all, thank you for submitting the problem report! I will come back and update this thread once I receive new information!

    We appreciate your patience and support!

    -Quicken Jasmine

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