Cloud Sync causes One-Step-Update to freeze on Classic Premier
Hello,
I recently (1 week ago), created a new file, added several offline and online accounts in a short period of time. The process went smoothly until yesterday. Once I activated the cloud sync feature, the OSU stopped working, both the individual account's "update now" and the OSU general feature. It worked the first time it was activated, but then the day after it started hanging. Deactivating the "cloud sync" from the OSU window did not help. Only completely deactivating the sync feature from Preferences→Mobile & Web fixed the problem.
I just tried reactivating it and it hangs again so had to force close the app from windows task manager again.
Please advise if there is a fix in the works.
Thanks
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resolved
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Hello @boddicker,
Thanks for coming back to let us know. Would you mind sharing the troubleshooting steps that you took to resolve the issue? This is so that other users experiencing this issue may find this thread for further assistance.
We appreciate it!
-Quicken Jasmine
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Just checking in!
-Quicken Jasmine
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