Quicken not showing proper balances, not updating register with US Bank

Dave Chalk

Not sure what happened but I had to restore a backup copy of Quicken. Tried to update account with US Bank. Balance is all wrong but reconciled balance seems ok.

When I tried to make online payments with Quicken, the requested payment shows as a payment to be processed but never does process.

Direct connect doesn't seem to be working with US Bank for me anyway. I did try express connect hoping to at least get register to reflect proper balance/entries. I'm out of ideas.

Any help will be appreciated.

WIN 11/R63.21

recursor1

I'm sorry, do you mean the balance in Quicken is wrong? Did you check to make sure the opening balance didn't change? Also, you might want to just disconnect and reconnect.

Dave Chalk

Yes, register balance was not correct. I did manage to get account to update properly. I can't be sure but my CU was linked to my US Bank joint checking acct. When I deleted link, I was then able to get proper updates for my joint account..

I also found an issue with my CC. We recently had to replace a lost CC with new number. I setup a separate CC account for new card to track transactions for old/new CC.

When restoring a backup file, I found random double entries of Quicken with payments being credited to both credit cards. Never had an issue prior. Not sure why I ran into these issues but I am up and running again.