Clicking on Bills & Income Locks up Quicken

Question

I am using Quicken Classic on Windows. When I choose the BILLS & INCOME menu, the program locks up and I have to end task to close it and start over. This happens repeatedly. This has happened in the past as well, but goes away after an update. I have version R63.21 Build 27.163.21. All other functions seem to work, though I do not use most of them. I just use Bills & Income and the registers of my accounts.

Quicken Anja · Answer

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Anja · Answer

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja · Answer

Thank you for sharing those details!

Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files).

After you have deleted this folder, go ahead and try reinstalling.

Let us know how it goes!