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CC-592 with Barclays, Old Navy, and Athleta

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This discussion was created from comments split from:

Barclays still having issues?

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Online Banking

Windows

multi-factor authentication

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hjfcfonew

The issue has again resurfaced!!!! CC-592, Barclays savings account, Old Navy credit card and Athleta credit card. VERY FRUSTRATING. Quicken message states that I should contact Barclays, but that seems ridiculous. HELP PLEASE!!!!!

Quicken Kristina

Hello @hjfcfonew,

Thank you for letting us know you're encountering this issue. When did you first notice the CC-592 errors? Have there been any recent changes to the multi-factor authentication (MFA) the financial institution uses? Do you have MFA set up with that financial institution? If so, do you use any tokens or authenticator apps? How do you receive the one time code when connecting/updating in your Quicken?

I look forward to your response!

lucianok

Have the same issue today with Barclays… Worked for years but today I got error CC-592

sbrouse

Getting the same error starting 7/13/25. I can log into Barclays website, but they've changed it so it's now always asking for MFA which Quicken doesn't seem to be able to handle. I have MFA with other financial sites and Quicken goes through the process of linking those accounts. For Barclays, just getting the CC-592 error.

Quicken Kristina

Hello @lucianok & @sbrouse,

Thank you for letting us know you're also seeing this issue. If you haven't already done so, please follow the troubleshooting in this article on CC-592 errors:

https://www.quicken.com/support/error-when-using-online-services-cc-592/

If the above troubleshooting does not help resolve the issue, then please provide more information about the issue:

Did Barclays website recently make any changes to their multi-factor authentication?
- If they did, what changes did they make?
How do you receive the one time code from Barclays (email, text, authenticator app, etc.)?

If you haven't already done so, please also navigate to Help>Report a Problem and send a problem report with log files attached.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.

(CBT-738)

Quicken Kristina

Hello All,

Are you still encountering this issue?

Thank you!