CC-592 with Barclays, Old Navy, and Athleta

System
System Member admin
edited August 17 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Barclays still having issues?

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  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    The issue has again resurfaced!!!! CC-592, Barclays savings account, Old Navy credit card and Athleta credit card. VERY FRUSTRATING. Quicken message states that I should contact Barclays, but that seems ridiculous. HELP PLEASE!!!!!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @hjfcfonew,

    Thank you for letting us know you're encountering this issue. When did you first notice the CC-592 errors? Have there been any recent changes to the multi-factor authentication (MFA) the financial institution uses? Do you have MFA set up with that financial institution? If so, do you use any tokens or authenticator apps? How do you receive the one time code when connecting/updating in your Quicken?

    I look forward to your response!

    Quicken Kristina

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  • lucianok
    lucianok Quicken Windows Subscription Member

    Have the same issue today with Barclays… Worked for years but today I got error CC-592

  • sbrouse
    sbrouse Quicken Windows Subscription Member ✭✭

    Getting the same error starting 7/13/25. I can log into Barclays website, but they've changed it so it's now always asking for MFA which Quicken doesn't seem to be able to handle. I have MFA with other financial sites and Quicken goes through the process of linking those accounts. For Barclays, just getting the CC-592 error.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited July 13

    Hello @lucianok & @sbrouse,

    Thank you for letting us know you're also seeing this issue. If you haven't already done so, please follow the troubleshooting in this article on CC-592 errors:

    https://www.quicken.com/support/error-when-using-online-services-cc-592/

    If the above troubleshooting does not help resolve the issue, then please provide more information about the issue:

    • Did Barclays website recently make any changes to their multi-factor authentication?
      • If they did, what changes did they make?
    • How do you receive the one time code from Barclays (email, text, authenticator app, etc.)?

    If you haven't already done so, please also navigate to Help>Report a Problem and send a problem report with log files attached.

    Report a Problem QWin.png

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.  

    (CBT-738)

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello All,

    Are you still encountering this issue?

    Thank you!

    Quicken Kristina

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This discussion has been closed.

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