Entering Payee transactions takes so long after each character is entering

TempCommUser

The Discussion topic I selected has nothing to do with my issue, but there was no topic available that is related to my issue. I have Quicken Classic Deluxe and have always experienced extreme slowness in just entering a Payee so I can enter the transaction information. I believe it has to do with the Ajax search feature that tries to autofill the payee field for me as I type. The last few years, I could resolve the issue by shutting down Quicken, and restarting the app. But after the most recent update to version R63.21, the issue does not get resolved, no matter how many times I reboot.

Thank you,

R Kohl

Quicken Anja

Hello @TempCommUser,

Thanks for bringing this to our attention!

To help us get a clearer picture of what’s going on, could you please share a few more details?

• Where is your Quicken data file currently stored? Is it saved directly on your computer’s hard drive (C: Drive), or is it on an external or cloud-based location (like OneDrive, Dropbox, USB, etc.)?
• Have you already tried any troubleshooting steps? If so, what have you done so far?
• Were there any recent system or software changes—such as updates or new installations—prior to when the issue started?

The info you provide will help us narrow down the cause and suggest the best next steps.

Looking forward to hearing back from you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!