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American Express - Delegate no longer saving authorizations

Lance W.

Was working fine for my Wife's account until a week ago. This is on both Windows and Mac. Prompts for authorization every time I download. There is no 3rd party access for Quicken showing on the AMEX website. The process works fine on the Quicken side. This is only on the Delegate and not the normal account. Anybody else having this issue?

—Lance

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windows and mac

Comments

Quicken Kristina

Hello @Lance W.,

Thank you for letting us know you're seeing this issue. To clarify, when you say it's no longer saving authorizations, do you mean that you're getting prompted for multi-factor authentication every time you update the account(s)?

If that is the case, I'd recommend contacting American Express about it. It is the financial institution that determines whether additional authentication is needed and how often to require it.

I look forward to your reply!

Lance W.

Yes, every time. I will try the AMEX route.

—Lance