Why do all the Venmo issues get closed with no resolution?

DennisK

I have been connecting to Venmo from Quicken on my PC for years. After the last upgrade from Quicken, the connection no longer worked. I removed the online link and attempted to re-add a connection. Here is the message Quicken returned:

Clearly the Quicken software is aware that is not properly reaching out to Venmo. It even requests that I do not reach out to Venmo!!

I am on the latest release (that is when the problem began). R63.21

I have retried logging in many times over several weeks and after many logouts and logins and restarts.

I am surprised to see so many closed requests on this topic with no resolutions. Has anyone every got past this issue?

Quicken Anja

Hello @DennisK,

Thanks for reaching out!

Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
Chat Support is available  7 days a week from 5 am to 5 pm PDT.