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Vanguard OL-301-A

Bill Pa

I'm getting this on both of our Vanguard accounts this morning… haven't seen this recently. Problem was reported via the HELP pulldown.

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One Step Update

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Quicken Anja

Hello @Bill Pa,

We appreciate you bringing this to our attention.

Please review and follow the steps below which can also be found in this support article.

In Quicken, select the Tools menu, then choose Online Center.
Click the Financial Institution dropdown arrow and select the financial institution.
Press CTRL+Shift while selecting Contact Info.
Select one of the accounts associated with the bank from the dropdown list.
Select Financial Institution Branding and Profile from the list and click Refresh.
Click OK and go online by clicking the Update/Send button.
Attempt your online session again.

Let us know how it goes!

Bill Pa

Thanks Anja… I tried that… and it seems to still have the problem… I sent another problem report with the heading "Vanguard OL-301-A after refresh of financial institution Branding and Profi"

Bill Pa

SEEMS TO BE FIXED NOW.

I restarted quicken again… update completed without the error.

Quicken Anja

https://community.quicken.com/discussion/comment/20501463#Comment_20501463

Thanks for the update! Glad to hear it is fixed now.