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Trouble connecting to Mission Federal Credit Union - error CC-502

Don Maxwell

last transaction downloaded was 7/7/2025

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Online Banking

Windows

One Step Update

Comments

Quicken Kristina

Hello @Don Maxwell,

Thank you for letting us know you're seeing this issue. Please try following this troubleshooting from our article on CC-502 errors:

Open the transaction register for the account with the error message.
Click the Gear Icon in the upper right of the register and select Update Now.
Follow the on-screen instructions to complete the update.
Repeat these steps for each account with this error.

If the issue persists after you have followed those steps, since it has been going on for longer than 24 hours, please contact Quicken Support directly for further assistance, as they have access to tools that we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I hope this helps!

scamp148

This issue has been ongoing for 6 months now. it would be nice if support was actually fixing this.

Quicken Kristina

Hello @scamp148,

Thank you for letting us know you're encountering this issue. I can see that you already contacted Support about this, and our escalated team let you know that it's a known issue that our teams are already working to resolve.

Thank you!

(CTP-12433)