What is this round arrow in my account list?

QknUser77

This round arrow recently appeared on one of my accounts in the account list, but I have no idea what it means, and so I can't do anything to make it go away. What does it mean? How do I address whatever it's telling me? (some mouseover text would have been useful!)

QknUser77

Update.

This is a home/asset account. It looks like this appeared because I chose to hide the account, but then Quicken decided that it was time to update the value of the property using Zillow (quarterly). I thought I had disabled the use of Zillow values, but maybe not.

Here's what I did to clear it:

1. Unhid the account
2. Enabled Zillow estimates for the account
3. Updated the account value using Zillow
4. Disabled Zillow estimates for the account
5. Re-hid the account

Now, what isn't entirely clear to me is whether next quarter it will do this to me again. If that's the case, the trick is going to become how to make Quicken stop reminding me to update the value using Zillow again on this account now that I no longer want to use it. Time will tell.

QknUser77

Update.

This is a home/asset account. It looks like this appeared because I chose to hide the account, but then Quicken decided that it was time to update the value of the property using Zillow (quarterly). I thought I had disabled the use of Zillow values, but maybe not.

Here's what I did to clear it:

1. Unhid the account
2. Enabled Zillow estimates for the account
3. Updated the account value using Zillow
4. Disabled Zillow estimates for the account
5. Re-hid the account

Now, what isn't entirely clear to me is whether next quarter it will do this to me again. If that's the case, the trick is going to become how to make Quicken stop reminding me to update the value using Zillow again on this account now that I no longer want to use it. Time will tell.

Quicken Anja

Hi @QknUser77,

Thanks for circling back with the update — that’s a great breakdown of what caused the round arrow and how you cleared it. You’re correct: that icon typically indicates the account is due for a Zillow estimate refresh (for properties where Zillow integration is enabled, even if the account is hidden).

Since you’ve already disabled Zillow for this account, you shouldn’t see the prompt again. That said, if it does reappear next quarter, feel free to create a new post, and we can look further into it then.

Appreciate you sharing your solution—it’ll definitely help other users who run into the same thing!