CC-501 when adding Lowes credit card

System

This discussion was created from comments split from:

Unable to add Bealls, Belk or Lowes credit accounts to my Classic for Mac Account

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Quicken Kristina

Hello @whodiini,

Thank you for letting us know you're seeing this issue. Since you have been seeing the CC-501 error for longer than 24 hours, per our article on CC-501 errors, I recommend that you contact Quicken Support directly for further assistance, since they will need to review the logs to find the cause of the error and escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!