Portfolio Amounts Doubled

LMoore

Using Mac Version 8.2.1 (MacOS 15.6)

Some of my Morgan Stanley (Etrade Accounts) doubled the portfolio amounts in Quicken overnight. Amounts are correct in my Morgan Stanley account.

Quicken Anja

Hello @LMoore,

Thanks for sharing these details!

Before you try any troubleshooting, I recommend saving a backup of your Quicken file just to be safe.

Since you’re seeing doubled portfolio amounts overnight for your Morgan Stanley (Etrade) accounts, here are a couple of things to check:

1. Check for Placeholder Entries
   Scroll to the bottom of the account register and look for any greyed-out transactions—these are placeholders. Sometimes placeholders can cause balances to show incorrectly.
   If you see any, try deleting them by selecting the placeholder and choosing Delete.
2. Possible Cash Balance Double Counting
   Sometimes the cash balance gets counted twice—once as cash and again as a security—which can cause your portfolio amounts to appear doubled.

Also, you might find this Community Post helpful—another user had a similar doubling issue and shared a solution that worked for them.

Let us know how it goes!