Quick Pay

Question

Will we ever remove online billers whom either no longer works with this integration or have never worked?  I now have billers that use to work and now do not.

After 15+ years of using Quicken software maybe its time to start looking for something else.

I also think that tier one support does not have the tools necessary to identify if a biller (i.e. integration) is operational.  I'm sure this company uses some kind of logging (i.e. Splunk, Kibana, etc.), it certainly would help this support channel by identifying if a biller last worked 10-mins ago, or 10 months ago.  The support team just does not have the tools necessary to be champions.

UKR · Answer

As of right now, Quicken is releasing a software update for Quicken for Windows. The new software release number will be R 64.19 (or higher if hotfixes are needed).

Once you have installed the software update, please review all your online bills to make sure that they still work as expected.

If not, be sure to send a Quick Pay or Check Pay payment or write and mail a paper check to the biller early enough before Due Date to allow for delivery and processing on time. Avoid late fees!

Wherever possible you may want to use the biller's Autopay service to have automatic monthly payments made by the biller. This way you do not have to remember making your own payments every month. The biller's computer system will make an automatic electronic debit from your checking account or a credit card every month on or before Due Date and you won't be late.

pgdco · Answer

Thank you for your response:

Aurora Utilities cannot send online payments any longer since 3/20/2025.

Quicken Kristina · Answer

Hello @pgdco,

Thank you for sharing your experience.  Is there a specific biller you're having issues with?

We are going to be changing service providers soon.  For more information, see this article:

https://www.quicken.com/support/improved-ebills/

I look forward to your reply!