Problem downloading bank account transactions

westender
westender Quicken Canada Subscription Member
edited October 4 in Errors and Troubleshooting (Windows)

When I download bank account transactions, Quicken has recently started asking if I want to create a new account or link to an existing account. It never used to do that. I have tried de-activating and re-activating the problem accounts, but that didn't fix the issue. Anyone know how to fix this?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which bank? What BUILD of Q are you running (do HELP, About Quicken for this info)?

    What download method (do TOOLS, Account List, look in the "Transaction Download" column adjacent to the account name)?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • westender
    westender Quicken Canada Subscription Member
    edited August 28

    BMO, Quicken Classic Deluxe Canada, build 27.1.63.22, version R63.22, Express Web Connect.

  • westender
    westender Quicken Canada Subscription Member

    This seems to have resolved itself! Thanks anyways folks.

This discussion has been closed.

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