Manual workaround entry of transactions to Fidelity Netbenefits since the EWC+ change not working

Stu

In trying to correct the numerous errors in the downloaded transactions from Fidelity Netbenefits since the migration to EWC+, I've found that entering transactions manually into the register give spurious results.

Problem 1: Following a OSU, the automatic lot reconciliation showed a discrepancy and offered to create Placeholders. I said "Yes". However, no Placeholders appeared and couldn't be found.

Problem 2: Entering a manual "Sold" transaction (for a stock) sometimes updates the cash balance; sometimes not. The new box in the left side of the manual entry window offers a choice of updating the cash balance of this account or to another account. However, It is greyed out and prepopulated with the choice at "To this account's cash balance". OK, but the "Cash Amt" column then shows "N/A" and the cash balance doesn't change. This varies by security name.

Not sure how to fix these problems manually while waiting for the Fidelity/Quicken fixes.

Quicken Classic Premier for Windows, running in a Parallels Win11 environment on MacBook Pro w/Apple silicon.

Stu

Update:

I tracked down the Placeholder transactions in the Security Detail windows. However, when entering the correct history manually, the cash balance in the account register still neglected to be updated - for all the securities entered.

It sems the problem is associated with that new box in the transaction entry window that asks the user to specify which account cash balance should be updated. It is greyed out and unavailable.

The correct transactions were all Sell transactions so the only temporary workaround available is to enter a separate Deposit transaction to the account for the amounts generated by the security sales. With any luck, it may be possible to delete this after Fidelity and Quicken correct the issues.