Adding brokerage account messes up Net Worth reporting for OTHER accounts

aaciii

I have an investment account at Wealthfront that I opened in 2023.

When I try to add that account for automatic downloads, it adds as it should. It is added as "Simple Investing" because that's all that Wealthfront supports. The balance and the securities are correct.

However - bizarrely - adding this account causes Quicken's "net worth" chart/report to be way off FOR ALL DATES PRIOR to June 2018. No idea why that date. But the Net worth drops to nearly zero for those dates, yet it's correct for 2018 onward.

It's like adding this account zero'd out the balances of other accounts from 2000-2018.

The accounts still look fine individually, it's just the Net Worth reporting that gets wonked out.

And, if I delete the Wealthfront account, everything goes back to normal.

Anyone ever see adding an account mess up net-worth reporting on OTHER unrelated accounts? [Edited - Language]

Quicken Kristina

Hello @aaciii,

Thank you for sharing your experience. That is very unusual behavior. When did you first notice this? Does this issue happen only when you add the Wealthfront account, or does this happen any time you add any account?

I suspect the most likely cause of this would be a file-specific issue. If you haven't already done so, please  try validating your data file.  Please save a backup file prior to performing these steps. 

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

Please let me know how it goes!

Quicken Kristina

Hello @aaciii,

I have not seen any response from you. Do you still need help?

Thank you!