Sam's Club Personal Credit Account

DPeyton

I keep getting the CC-503 Error when trying to sync my account with Sams. My user name and password works on the website but Quicken will not accept it?

Quicken Kristina

Hello @DPeyton,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. Is this happening with an account that you're trying to add, or is this happening with an account that was previously connected/working in your Quicken? It sounds like you have already verified that you can log into the financial institution website.

If you haven't already done so, per our article CC-503 errors, I also recommend that you try typing your password in plain text first, so you can check for typographical errors, then try pasting that confirmed password into Quicken.

If this is an account that thinks it's connected in Quicken, but gives you the CC-503 error every time you try to update it, then please backup your Quicken file and try deactivating the account, then navigate to Tools>Add Account and follow the prompts to reconnect it. Once you get to the Add/Link screen, carefully link the account to the correct nickname in Quicken.

Please let me know how it goes!

Quicken Kristina

Hello @DPeyton,

I have not seen any response from you. Do you still require assistance?

Thank you!