Downloaded transactions: missing buttons

Question

Windows.  Quicken Classic Business & Personal.  Version R64.23. Build 27.1.64.23

Recently, when I import transactions from a .qfx file, the box under the downloaded transactions that includes the buttons that say "Accept All", "Accept" and "Finish Later" doesn't appear, so I can't click on "Accept All".  In order to get those buttons to appear, I have to click on another tab, and then go back to Downloaded Transactions, and then I can see the buttons.  there is clearly a glitch in the system.

UKR · Answer

https://community.quicken.com/discussion/comment/20508723#Comment_20508723

Submitting Help / Report a Problem never gets a response. Please read the fine print in that dialog.

If you need someone to take action, a call to Quicken Support is necessary.

How about you send us the screenshots. Attach them or drag and drop them into this discussion. We might be able to help.

Kaelum · Answer

Since this version was released, I can download transactions, but I can't see or approve ANY transactions.  I submitted several bug reports with screenshots, but no one has responded.  It's like no one tested this version at all.

EDIT: This update has also changed every single one of my investment accounts to the "Simple" type.  This update is a complete mess.

UKR · Answer

This may be related to your Quicken window size and screen resolution and use of screen magnification > 100% or use of View / Use large fonts.

Try adjusting the height of the Downloaded Transactions tab. Make it a little larger or smaller, by a fraction of an inch, until the buttons appear.

On small laptop displays be sure to have your Quicken window set as tall as the screen allows.