New Capital Credit Union connection not yet available

pardzz

Using Windows and R64.23. Capital Credit Union in Wisconsin went to a new interface, now the web connection is not available. They said it should be fixed in 30 days. It's been over 30 days and still does not work. When will you have this problem corrected?

Quicken Anja

Hello @pardzz,

Thank you for reaching out. To better understand what’s happening, could you please provide a bit more detail about your connection attempts? Specifically:

• Which Capital Credit Union listing in our bank list are you selecting? (Capital CU WI, or Capital CU WI – WC)
• If you’ve tried both, what occurs with each one?
• Do you receive any specific error codes or messages when attempting to connect?
• Have you reached out to your bank to confirm which of the two listings is the correct one to use?

The answers will help us narrow down the issue and determine next steps.

Thank you!