error 502 when updating flagstar bank

Franniedc
Franniedc Quicken Windows Subscription Member ✭✭
edited October 9 in Download, Add/Update Accounts (Windows)

anyone else experiencing this. earlier today I had no trouble with one step update for flagstar.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Franniedc,

    Thanks for reaching out!

    The error you’re seeing when updating Flagstar Bank typically occurs when your bank’s servers are undergoing maintenance, even if you’re able to log in directly on their website.

    Please follow the steps outlined in this support article. It walks through refreshing your account information, what to avoid (such as deactivating/reactivating), and what to try if the issue persists.

    In most cases, this error clears up within a few hours or the next business day once the bank’s maintenance is complete. If you’re still experiencing the error after waiting one full business day, then we advise contacting Quicken Support directly for further assistance. Our support agents will need to collect and review your log files and escalate if needed.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Franniedc
    Franniedc Quicken Windows Subscription Member ✭✭

    thank u. I will try all

  • Quicken Anja
    Quicken Anja Moderator mod

    You’re welcome!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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