How to get rid of duplicate credit cards on Bills page?

smm13

Classic Quicken recently performed an update. Now on my "Bills" page where my credit cards are listed, I have duplicates of each credit card. The ones that were just added have a "fresher" logo look. When I try to remove one of the duplicate cards, it says Quicken won't let me remove the biller. Anyone else running into this?

miklk

I suspect there is an easier way to get this fixed BUT I couldn't find it so I did a new file copy:

I would suggest calling support if you don't want to go through below or wait for a future release which may address it.

For anyone that doesn't mind a little extra work: (May be overkill for some problems BUT..)

My problem was specific for not being able to delete a biller BUT the ONLY fix for me was to get a new datasetID to get rid of corruption by doing a

file/copy or Backup/Create a copy or templete (Does a record by record copy and creates a new datasetID for all online functions. Open this newly created datafile.

The downside to this method is you will need to Re-Enable ALL accounts for online services. (Watch for the opening balance Bug when re-enabling accounts)

After re-enabling all the accounts you should have a corruption free file with a new datasetID for the billers and other online info etc.. so now go to Billers tab.

cleroks

Yes, I have one duplicate credit card after the update. And I can't delete it. I just renamed it so it sorts to the bottom for now.

UKR

https://community.quicken.com/discussion/7965857/how-to-get-rid-of-duplicate-credit-cards-on-bills-page

If you would, please capture some screenshots of what you're seeing and save them as JPG or PNG files. Attach them or drag and drop the files into a new comment in this discussion.
We would like to see what you're seeing. This might make it possible to help you better.

markj126

I also have a duplicate credit card account (Fidelity Visa). This occurred after I had to re-authorize Fidelity accounts. None of the options to combine the re-authorized account matched the existing account, so I added it. Any way to combine the older version (with years of transactions) with the new?