Unable See to Pay by Check Status (Windows 11)

ChrisD
ChrisD Quicken Windows Subscription Member ✭✭
edited October 9 in Errors and Troubleshooting (Windows)

Prior to the latest upgrade, I was able to obtain a status check associated to a specific Pay by Check vendor. Now that status is unavailable. This is the case for all four checks sent to Provident Funding.

Screenshot 2025-09-09 at 4.59.55 PM.png

What has changed and why is the status unavailable?

[Edited - Removed personal information]

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ChrisD,

    Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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