Missing common billers in new bill payment system

jtkqboston
jtkqboston Quicken Mac Subscription Member ✭✭

I am looking for these billers, and have had no luck attempting to set up Quick Pay to pay them:


Eversource (electricity utility in Massachusetts)
Chase credit cards
Citibank credit cards
USAA credit cards


All of these are available with my bank's web-based bill payment system for electronic payments. You should insist on parity (to what banks can do) of payable billers from your bill payment provider

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jtkqboston,

    Thanks for reaching out about these billers.

    • Eversource (MA): Unfortunately, this biller is not currently available with our new bill payment service provider.
    • Chase, Citibank, and USAA credit cards: Because these accounts use Express Web Connect+ to update transactions, they can be set up as Online Billers in Quicken, however, they are not compatible with Quick Pay and therefore cannot be paid through Quick Pay.

    I understand this isn’t ideal, especially since these payments are available through your bank’s web-based bill pay, and we apologize for any inconvenience.

    Thank you for your understanding!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.