Different account balances

Question

I have several different investment accounts with Fidelity Investments. All accounts show different balances in different locations on Quicken. Under the INVESTING tab, ACCOUNTS tab, and the NET WORTH SUMMARY REPORT all show different balances from each other and none of them are correct. And it is not a rounding issue…they are all off by several thousand dollars. I have had this issue for quite a while. I've reset the accounts. I've deactivated the accounts. I've completely deleted the accounts and reinstalled. I'm using Windows 11 and Quicken version R64.25. Any thoughts?

12Fairmount+ · Answer

Quicken's customer service is as bad as, or at least equal to that of Comcast. I have spent weeks trying to get my Fidelity accounts fixed to no avail. Quicken people blame it on Fidelity. I am close to giving up on my subscription.

splasher · Answer

My portfolio view on the Investing tab and the Account Bar always agree, but the networth report is ALWAYS off by a few cents.  I've complained about it for years, but Q has never fixed it.  If you run the networth report with different intervals, the "current" column never agree.

I've got no advice for you, just a concurring opinion that something is wrong with the calculations.