Support team not calling after making appointments for 2 different days:

mcgruder13
mcgruder13 Quicken Mac Subscription Member
edited October 13 in Errors and Troubleshooting (Mac)

I am dealing with a problem on my Mac for the last week, I've talked to a few different reps without any help from them. I have made two call back appointments with them on different dates at different times but I am not getting any callbacks. Does anyone know where I could reach executive team or somebody higher up in the corporation because I need a escalation of my problem to hire management. I'm not getting any results with their representatives after spending hours online and especially the no return calls on my appointment dates and times.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @mcgruder13,

    I’m sorry to hear about the trouble you’ve had with your scheduled callbacks.

    I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

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    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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