This may be a side-effect of the way I set up my Mac version of Quicken, from a Windows backup. I have a Citi card set up as DC connection on both platforms. I created the Mac version by importing to it a backup from Windows.
The Mac version is working fine. But, the Windows version no longer downloads any data. It doesn't report an error, but if I click the link to the account in the One Step Update Summary, the pop-up says Online Balance $0.00 as of 5/15/1977.
I'm thinking that due to importing my backup from Windows to Mac, the two Quicken data files are "entangled," making it impossible to use both with Direct Connect. But it's not like the first to connect gets the data - the Windows copy never sees any data. Maybe it's the last one to activate DC that is winning.
What are my options? I could try to reset the Citi account in Windows, but am afraid it might succeed but lock QMac out. Is there any chance it might work?
Another option is to just set up the Citi card in Windows as EWC+ (or EWC, I don't remember which it offers), and live with it. All my other accounts are EWC+, and they work fine on both platforms.