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Why am I seeing duplicate entries from Fidelity?

jah47Ed

I am seeing duplicate entries from Fidelity for transactions in August and early September. (All downloads from Fidelity servers.)

Occasionally I will make manual/keyboard entries of purchases or sales, but not dividends, CG distributions.

Is this Fidelity? Why doesn't Quicken recognize a duplicate entry ??

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Quicken Kristina

Hello @jah47Ed,

Thank you for letting us know you're seeing this issue. You're not the only one seeing duplicate downloads. It was also reported in another discussion:

https://community.quicken.com/discussion/comment/20508826#Comment_20508826

This is most likely being caused by the fix for the missing transactions issue. Quicken usually can identify and prevent duplicates, but if the Downloaded ID is different (see this article for more information on how to check the Downloaded ID), that can cause Quicken to see it as a new transaction.

If this is a one-time event, then the recommended fix for this issue is to delete the duplicates. If duplicate transactions continue to download, especially if the same transactions continue to redownload, please let me know!

I hope this helps!

jah47Ed

I looked, briefly, at Jan through July transactions "clean", no duplicates. August and early September issue of duplication. Occasionally, I'll make manual keyboard input of purchases and/or Sales, but not necessarily distributions.

Purchases and sales entered with transaction date, not the actual "cleared" date. If Quicken is matching Fidelity based on a date, then this may be the problem, but that does not explain Distributions which, as I said above, I rarely manually enter.

I'll add Downloaded ID to one or more accounts and see what it reveals.

jah47Ed

Duplicates have been deleted. Run "Reconcile Shares" and look for doubled share amounts.

Quicken Kristina

Thank you for the follow-up,

Please let me know if the issue reoccurs.

jah47Ed

To: Quicken Christina: October's Credit Card payment posted twice; my manual entry and the automatic download. This is the only duplication that I have encountered recently.

nerdindenial

Is it finally safe to cut over to the new connection method for Fidelity and Netbenefits?

jah47Ed

Oct 3 Update: Duplicates, very few, in Credit Card and Investment Account Cash. All were deleted. No duplicates were found after downloading month's end distributions - I'll keep checking. Other: I read some of the information (Google AI) on Fidelity's MMFs and Quicken. I know I had to "Add" MMFs to my Quicken Fidelity accounts.

Quicken Kristina

Thank you for the the updates,

If the downloaded transaction doesn't automatically match with the manually entered one, you should be able to manually match the transactions by dragging and dropping one transaction onto the other.

Were the duplicates you saw on the 3rd also duplicating transactions that were already entered manually?

Hello @nerdindenial,

Thank you for reaching out! Many of the known issues have been resolved. It is a good idea to make a backup of your file before migrating accounts. Some manual cleanup may be needed after the migration for Money Market Fund/Cash representation. See this Community Alert for more information:

https://community.quicken.com/discussion/7966384/9-24-25-fidelity-investments-changes-to-money-market-cash-holdings

Based on the complaints I'm seeing in other threads about Fidelity there are still some issues affecting some customers. Some are still reporting issues with incorrect cash representation in accounts. There have been a couple reports of 401(k) accounts being incorrect after migration. There have also been reports that price/transaction updates are delayed compared to Direct Connect.

I hope this helps!

nerdindenial

@Quicken Kristina Thanks for the Fidelity guidance. I now have all my Fidelity accounts working correctly with full transaction registers and a correct cash balance and no fictitious securities. Even my Target credit card seems to be working, and I don't get many prompts for MFA from any accounts. I hope it lasts!

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear everything is working correctly now!

If you need further assistance, please feel free to reach out!