Fidelity 401(k) online issues

flocculus

I have a new persistent problem with updating my Fidelity 401k that seems different from other problems being reported. Quicken told me to update the connection method. It takes me to the Fidelity website, and I can log in. But it immediately takes me to a Fidelity page with the message, "The page you requested is currently unavailable. Please try again later." Any ideas to get updates set up again?

Quicken Anja

Hello @flocculus,

Thanks for sharing the details. To help troubleshoot this, can you let us know which web browser you’re using when Quicken redirects you to the Fidelity site? Sometimes, browser settings or cached data can affect the connection process.

Check back and let us know! Thank you.