Latest update (R64.30) breaks Fidelity CD download

Chuck77
Chuck77 Member ✭✭✭
edited November 1 in Investing (Windows)

I finally did the "Fidelity CD download fix" and as usual it broke the download. New CD purchase came across as an "Unidentified Security" rather than the Fidelity CD designation and description. I'm wondering what QA/QC Q has in-place before dumping on users.

Any suggestions on best way to fix this by associating the CD security with the "Unidentified Security"? Are all Fidelity CD purchases going to download as "Unidentified" and how are associated dividends going to be identified amongst other "Unidentified Securities"? HELP!

Comments

  • Lou Meyer
    Lou Meyer Quicken Windows Subscription Member ✭✭✭

    I have another issue wiht CD downloads today. New CD ($45K) came in priced at $1 and 45,000 shares rather than 4500 shares @ $100.

  • Chuck77
    Chuck77 Member ✭✭✭

    Same issue: a CD purchase on 9/23/2025 was downloaded as a "Bonds Bought" transaction of 1 Share of $60,000 instead of 600 Shares of $100. The security name and description were accurate. I had to change it to "Shares Bought" and correct number and cost.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Chuck77 and @Lou Meyer,

    Thank you for letting us know you're seeing this issue. Is this happening in a Fidelity 401k account, or a different account type? I ask because there is a known issue with some securities downloading as "Unidentified security" in Fidelity 401k accounts. If you are impacted by this issue, then please view the Community Alert linked below for instructions on how to resolve the issue:

    Please let me know how it goes!

    (Ticket #11955039)

    Quicken Kristina

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  • Chuck77
    Chuck77 Member ✭✭✭

    This has occurred in two different account, one IRA and one 401K.

    When selecting the downloaded "Unidentified Security" in the register/edit transaction, only option is "Unidentified Security". I then manually added the security (a CD) in the security list using the data and description from Fidelity. On saving the transaction reverted to the "Unidentified Security". I then created a new transaction specifying the newly created security (CD). This new transaction appeared in the Q account portfolio. I then deleted the previous transaction downloaded as "Unidentified Security". This made the account holdings accurate.

    When trying the above procedure, the "Holdings" tab does not show the newly added and correct security in the holdings list. On requesting a "Compare", the result shows the current cash balance including the cash paid for the recent transaction. This may be due to a posting delay, and I'll recheck after a business day.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    If the issue is persisting, please let me know.

    Quicken Kristina

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  • Lou Meyer
    Lou Meyer Quicken Windows Subscription Member ✭✭✭

    my issue occurs wiht an IRA and regular Brokerage Account

This discussion has been closed.