Cannot Sign Into Quicken Account from Quicken Mac Desktop App

jbtex

I am new to Quicken, running Classic on a Mac. I can't seem to sign into my Quick account from within the app. The Quicken ID and password are correct as I can log into my account with those credentials into the Quicken account in a browser. The error I receive in the desktop app is "Invalid Quicken ID or password". Both are correct. What am I missing?

Quicken Kristina

Hello @jbtex,

Thank you for reaching out. To help troubleshoot, I checked on our end, and can see the error you're encountering requires contacting Quicken Support directly to resolve as they are able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!