New Fidelity reauthorization error I've never seen before

dhcernese

I went through the change to Express Web Connect+ over a week ago, and things were fine until today.

I received a Reauthorize pop-up, which I thought was odd. When I clicked through, it hit an error, "Bad Request." Requested resource does not exist from a site called Akoya.com !?

https://idp.ddp.akoya.com/auth/fidelity?req=yktvj7ytxwcs5bepq7qecjiti

[Edited-Readability]

nmestanas

Akoya appears to be the "middleware" that enables authentication and data sharing for Fidelity (and quite a few other FIs).

https://akoya.com/

There were quite a few "connection issues" at Fidelity yesterday. Perhaps today was a "random" glitch, stray photon, or other disturbance in the force.

If you haven't retried yet, wait a bit longer and try again.

I had quite a hard time connecting to Fidelity yesterday. Today I had no issue.