New Fidelity reauthorization error I've never seen before

dhcernese
dhcernese Quicken Windows Subscription Member ✭✭✭
edited October 29 in Download, Add/Update Accounts (Windows)

I went through the change to Express Web Connect+ over a week ago, and things were fine until today.

I received a Reauthorize pop-up, which I thought was odd. When I clicked through, it hit an error, "Bad Request." Requested resource does not exist from a site called Akoya.com !?

https://idp.ddp.akoya.com/auth/fidelity?req=yktvj7ytxwcs5bepq7qecjiti

[Edited-Readability]

Quicken Classic Premier R65.17 on Windows10 now. I started with MYM (Managing Your Money) on DOS

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Comments

  • nmestanas
    nmestanas Member ✭✭✭✭
    edited September 29

    Akoya appears to be the "middleware" that enables authentication and data sharing for Fidelity (and quite a few other FIs).

    https://akoya.com/

    There were quite a few "connection issues" at Fidelity yesterday. Perhaps today was a "random" glitch, stray photon, or other disturbance in the force.

    If you haven't retried yet, wait a bit longer and try again.

    I had quite a hard time connecting to Fidelity yesterday. Today I had no issue.

  • dhcernese
    dhcernese Quicken Windows Subscription Member ✭✭✭
    edited September 29

    After having failed twice, reauthorization worked. Another strange thing, after the Fidelity screen says I am authorized, the Quicken screen shows my 401(k) and says "do not add to Quicken" with no option to link it (and doesn't show if it is linked already or not). …but the subsequent screens say it worked.

    Next transaction is end-Sep, so we'll see if it's really working.

    [Edited-Readability]

    Quicken Classic Premier R65.17 on Windows10 now. I started with MYM (Managing Your Money) on DOS

  • vnolin11
    vnolin11 Quicken Windows Subscription Member ✭✭
    edited September 29
    https://community.quicken.com/discussion/7966540/new-fidelity-reauthorization-error-ive-never-seen-before

    Your not alone. Same thing happened to me yesterday morning. After numerous attempts throughout the day I was able to get my Fidelity accounts to reauthorized.

  • vnolin11
    vnolin11 Quicken Windows Subscription Member ✭✭
    edited September 29
    https://community.quicken.com/discussion/comment/20512305#Comment_20512305

    Same thing happened with me yesterday.

  • nmestanas
    nmestanas Member ✭✭✭✭

    Today had no issues with OSU on Fidelity or any other account.

  • vnolin11
    vnolin11 Quicken Windows Subscription Member ✭✭
    edited September 29
    https://community.quicken.com/discussion/comment/20512403#Comment_20512403

    Ditto that!😊

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you for posting your experiences, as they could be helpful to others in the future.

    Glad to hear the issue has been resolved for you all as well. If anything else comes up, don't hesitate to reach out!

    Thank you.

    Quicken Alyssa

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