Fidelity Reauthorization

VikingJSF
VikingJSF Quicken Windows Subscription Member
edited November 16 in Download, Add/Update Accounts (Windows)

I am having a similar requirement to reauthorize my Fidelity accounts every time I try and update transactions. What is different from what other users are reporting is my connection appears to complete, lists the Fidelity accounts but none of the boxes are interactive and on the far right the unmodifiable description is "Don't add to Quicken". Not so long ago, you could add a new account or link to an existing account (which is what I need to do) but I am not given that option.

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  • VikingJSF
    VikingJSF Quicken Windows Subscription Member

    Update. I Deactivated every account's on line services and tried again. This time, it worked!

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @VikingJSF,

    Thanks for the update! Glad to hear that deactivating and reactivating the online services resolved the issue for you.

    If you notice any further issues or reauthorization prompts, feel free to reach out.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • jgharris7
    jgharris7 Member ✭✭✭

    @Quicken Anja Quicken should really fix this problem. It is very unpleasant for users to go through this. The time spent dealing with these glitches is making me question whether Quicken is useful to me.

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