new Bill pay

cobiesson
cobiesson Quicken Windows Subscription Member ✭✭
edited November 17 in Paying Bills, Online Billers & Reminders (Windows)

Worst update I can recall. The Billpay function in unreliable. It has added memos to every bill I have. It take days to process. I've used Quicken for decades; I've never been this disappointed.

[Edited - Readability]

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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Until Quicken and the new service provider they were forced to migrate to can iron out the wrinkles, I recommend falling back to a known good process that has been around for decades:

    cap71 avoid late fees.PNG
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @cobiesson,

    Thank you for your feedback, though I'm sorry to hear that you are disappointed with the new service provider.

    You mentioned that memos have been added to every biller you have. Is this online billers only, or also manual ones? If it is online billers, it's possible that the information is coming from the biller.

    About how many days are your payments taking to process? Are you using Quick Pay, Check Pay, or both?

    I look forward to your reply!

    Quicken Kristina

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