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PNC Automatic bank transfers not correct

rdclawn

About 3 months ago, my automatic PNC bank transfers to my PNC savings accounts were in error. The wrong amounts were randomly credited or debited in Quicken. However, they are correct in my PNC accounts. I even checked with PNC. They were no help with Quicken issues. Thanks for any guidance.

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Comments

Quicken Alyssa

Hello @rdclawn,

Thank you for sharing your experience with us, and I am happy to help.

After checking your internal connections to PNC, I don't see any obvious issues, like error codes or anything like that. So that's good news.

Can you clarify what you are seeing from your end? Are you saying that your transactions are downloading into the wrong accounts and have been doing this for three months? Or are the transactions going to the correct accounts, but withdrawals are showing as deposits and vice versa?

Additionally, screenshots could be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

rdclawn

I have deleted my automatic cross-transfers between PNC checking to savings accounts. Then I replaced them with checking to savings within the same account. I will see how this works out.

Quicken Alyssa

Hello @rdclawn,

Thank you for following up with those additional details.

Do let us know if you need more help.

Thank you!