Old account banned for unclear reasons

QknUser1234
QknUser1234 Quicken Windows Subscription Member ✭✭
edited November 2025 in Registers & Transactions (Windows)

I had to create a new account to find out why my old account is banned. I hardly ever posted, and not in a long time under the banned account. I sent an inquiry through Quicken, which received no response.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @QknUser1234,

    Thank you for reaching out! To clarify, are you inquiring about an old Community account getting banned? Please provide the username and I can look into it for you.

    I look forward to your reply!

    Quicken Kristina

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  • QknUser1234
    QknUser1234 Quicken Windows Subscription Member ✭✭

    Hi Kristina,

    Unfortunately I don't recall the username, only the email associated with the account. Can I send it to you privately?

    Thank you.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    I sent you a DM. You should be able to reply to that DM with the email associated with that account. To view the DM, please click the envelope icon near the upper right.

    Inbox.png

    Thank you!

    Quicken Kristina

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