Quicken opens only in task bar will not launch

HJalette
HJalette Quicken Windows Subscription Member ✭✭

I have followed all of the previous instructions to get Quicken to work and all failed. Finally I completely uninstalled and then reinstalled and have same issue. Launch Quicken it shows in task bar but will not open. Need assistance to resolve this. On brand new Dell with Win 11 Pro. Worked fine for past week just started doing this today.

Additionally I have Quicken Classic. Only way to close is to use task manager to end program.

Tagged:

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited October 22 Answer ✓

    Hello @HJalette,

    Thanks for bringing this issue to our attention! A few things to help narrow down what’s happening:

    1. Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g., OneDrive, DropBox, USB, etc.)?
    2. When did this issue first start occurring?
    3. Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Regarding your uninstall/reinstall: you mentioned you’ve already tried this—can you clarify exactly what steps you took? For best results, after uninstalling Quicken, open Windows File Explorer and go to This PC > C: Drive > Program Files (x86), then delete the folder titled “Quicken” (this does not affect your data files).

    image.png

    After deleting the folder, reinstall Quicken and see if it opens normally.

    This info will help pinpoint whether the issue is related to your installation or something else on your system.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • HJalette
    HJalette Quicken Windows Subscription Member ✭✭

    Additionally I have Quicken Classic. Only way to close is to use task manager to end program.

  • Quicken Anja
    Quicken Anja Moderator mod
    edited October 22 Answer ✓

    Hello @HJalette,

    Thanks for bringing this issue to our attention! A few things to help narrow down what’s happening:

    1. Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g., OneDrive, DropBox, USB, etc.)?
    2. When did this issue first start occurring?
    3. Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Regarding your uninstall/reinstall: you mentioned you’ve already tried this—can you clarify exactly what steps you took? For best results, after uninstalling Quicken, open Windows File Explorer and go to This PC > C: Drive > Program Files (x86), then delete the folder titled “Quicken” (this does not affect your data files).

    image.png

    After deleting the folder, reinstall Quicken and see if it opens normally.

    This info will help pinpoint whether the issue is related to your installation or something else on your system.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • HJalette
    HJalette Quicken Windows Subscription Member ✭✭

    Thanks for response. My quicken is backed up in several places but the active file is on local drive.

    I decided to do a full uninstall including deleting the Quicken folder.

    Rebooted and decided to roll back the last Windows update. Rebooted and then reinstalled Quicken. I am now back in business! I can only guess the Windows update had something to do with the issue. I have since updated Windows with the latest updates and have no issues. Thanks!

This discussion has been closed.