FDP-105 with Citi Cards [Edited]

djj60
djj60 Quicken Mac Subscription Member ✭✭

Version 8.3.2 (Build 803.58902.100) - We were unable to connect to Citi Cards. This is usually a temporary issue. Please try again later (FDP-105). This connection is now going on 3 weeks of downtime. Please advise.

Answers

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭

    I'd just ignore it. It's said that for weeks, but I'm still receiving downloaded transactions. Also, this may be a situation where it isn't Quicken that's the problem. Have you seen Citi's website? It's a giant mess. God knows what their APIs look like.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @djj60,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, I checked our internal tools, and it looks like you were able to successfully connect. Is that correct, or are you still encountering this issue?

    If you are still encountering this issue, then per our article on FDP-105 errors, since it's been going on for over 48 hours, please contact Quicken Support directly by phone or by chat. Quicken Support's contact information can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.  Chat support is available from 5:00 am PT to 5:00 pm PT, 7 days a week.

    I hope this helps!

    Quicken Kristina

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