ok, Reconciled checkbook, Credit card came in posted it to the wrong card

Bruce Leavitt
Bruce Leavitt Member ✭✭✭

My check book is fine, I received my credit card today and can not transfer the amount to the other card, because it says it is already reconciled. I have tried deleting copying, but it places the line back into the other credit card. It doesn't look correct?

Other than going back and redoing some of my work is there a work around to fix this?thanks Bruce

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Bruce Leavitt,

    Thank you for sharing your experience.

    My first guess would be that this transaction is already reconciled in one of the accounts, and Quicken is warning you about changing a reconciled transaction, but I am unsure.

    Can you provide more context and possibly some screenshots of what you are seeing? When you say you tried "deleting copying", do you mean you tried deleting the transaction and reentering it? The more details you can provide, the better.

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    Quicken Alyssa

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