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Quicken - A Fidelty Download Problem -- Mac

gwpotter

Quicken connects to Fidelity and downloads only some of the transactions. The missing transactions are the Cash Clearing transactions. When a dividend happens Fidelity gets cash. Fidelity then clears the cash are purchases a money market ETF — either FRDXX or SPRXX depending on the account. Fidelity shows there transactions, but Quicken does not collect or transmit those entries.

[Removed - Rant]

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Quicken Anja

Hello @gwpotter,

Thank you for sharing the details. The issue you’re describing is a known issue (CTP-14817), and a fix is in the works. At this time, there is no ETA on resolution, but we appreciate your patience while the fix is in progress.

Thank you!

barryi

Still experiencing issues with Fidelity syncing, cash tracking, and incorrect balances. Over the past week these two instances occurred - I think they are similar but manifest slightly differently.

In an IRA account, Fidelity shows my cash balance as “CASH HELD IN MONEY MARKET” and that fund is FDRXX. On the Fidelity site, I sold some FDRXX to buy 3 funds. The next day, Fidelity showed the proper balances, FDRXX was reduced and the 3 funds with correct balances. When I synced, Quicken showed the 3 funds bought correctly, but FDRXX was not reduced at all, However Quicken showed a negative cash balance equal to the amount used to buy the funds. So at this stage, the total value for the IRA was correct since the negative balance offset the over valued FDRXX. The next day FDRXX was correct (yay!), but the same negative cash balance was still there (boo), leading to an incorrect total value and my net worth reports were erroneous. I manually did an adjust balance to offset the erroneous negative value and now the balance and net worth reports are correct.

In a brokerage account, Fidelity puts cash in FCASH and then I use it to buy FDRXX so I keep FCASH at $0. My brokerage fee is paid out of this account. When that happened, of course Fidelity showed everything correctly - FDRXX was reduced by the fee amount. When synced with Fidelity, the FDRXX balance was correct (yay), but the register showed a negative cash balance equal to the fee (boo). So again net worth reports were wrong and I fixed it with an adjust balance.

There is still something amiss between Quicken and Fidelity when to comes to cash transactions, reporting, and syncing. I reported this through Quicken

gwpotter

We have funds in two BlackRock mutual owned Aperio mutual funds and the Wassmer bond fund at Charles Schwab. All these were purchased through Fidelity. Quicken misses cash transactions in all of them - could be cash from the sale or call of bonds, cash from the sale of holdings, or cash generated from a Money Market fund to cover an equity purchase.